Lead Appliance Repair Technician Richmond, VA

Lead Appliance Repair Technician

Full Time • Richmond, VA
$3,000.00 bonus

Are you the technician others call when they are stuck? Do you get excited when teaching your knowledge of appliances to other technicians? Do you enjoy helping others and teaching your craft? Would you like to have a part in improving the home life of families in your community?
 
If so, we are looking for you! Mr. Appliance is looking for a Lead Appliance Repair Technician.
 
 
Your Responsibilities as Lead Appliance Technician
As a Lead Appliance Repair Technician, you are a key component in providing excellent customer service to our customers and our team of Appliance Repair Technicians.
 
Here are your primary responsibilities:
· Diagnose and repair home appliances by troubleshooting, providing cost estimates, communicating with the customer, and collecting payments.
· Lead a team of Appliance Repair Technicians to properly diagnose and repair appliances.
· Serve as a resource and technical support for the team.
· Effectively communicate with the office.
· Recommend and manage training for all Appliance Repair Technicians.
 
 
Quality of Work: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets fixed correctly, the first time.
 
Efficiency: In order to respond to all of our customer’s needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs.
 
 
Punctuality and Reliability: Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.
 
Pride in the Details: If you keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports, you’ll fit right in.
 
Thirst for Knowledge: New appliances and features come out all the time, so there is a need for regular training. You aren’t afraid to research new equipment and take advantage of training opportunities to expand your knowledge and skills.
 
Desire to Share Knowledge and Skills: This role requires someone who truly enjoys teaching other technicians all of the skills listed above.
 
Job Requirements
The following are the minimum requirements to be considered for the Lead Appliance Technician position.
· High school diploma or equivalent
· Valid driver’s license and clean driving record
· Previous experience of six years or more in appliance repair.  
· Exceptional knowledge and skill to repair all kitchen and laundry appliances.
 
Benefits & Pay
The pay range for this position is $1,300.00 to $1,500.00 per week, depending on your experience. You also will have the opportunity to earn commissions.
 
What we have to offer:
· No nights or weekends: We value having a solid work-life balance. We work to         make a living, without being overworked.
· Company-Provided Perks: We provide you with a company vehicle and iPad.
· PTO: paid time off of 10 days per year
 
If you enjoy taking care of the customer, are awesome at troubleshooting, love working with your hands, and love sharing that knowledge with other technicians, a career at Mr. Appliance as Lead Appliance Repair Technician could be your future!
Compensation: $1,300.00 - $1,500.00 per week




Notice

Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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WHAT OUR BRAND OFFERS*:

Flexible hours
Great learning culture
Competitive compensation